SERVICE 04 — CRM SYSTEM

A CRM that fits your sales motion.

Custom-fit CRM systems for teams whose process doesn't match Salesforce or HubSpot defaults. We design, build and migrate — with industry-tuned playbooks for car dealerships, real estate and startups.

Built for the teams who can't wait for results.

This engagement is for operators who already know they have a problem worth solving — and want a senior team to ship the fix in weeks.

  • Sales teams forcing their motion into a CRM that wasn't built for it.
  • Operators with a mature Excel-based pipeline ready to graduate to a system.
  • Founders moving off a generic CRM that's now slowing them down.

Deliverables

  • A custom-fit CRM (built on a modern stack, not a HubSpot rebrand).
  • Migrated history from your existing system.
  • Reports and dashboards for sales leadership.
  • Rep training and rollout runbook.
  • 30 days of post-launch tuning.

A focused engagement.

Six things we ship inside this track. Some clients use a subset; most use all.

01

Pipeline design

We map your real sales motion stage-by-stage. The CRM mirrors how the team actually sells, not how a vendor demoed it.

02

Lead capture & routing

From web forms, ads, walk-ins and calls — into the right rep's queue, with SLAs and escalations.

03

Automation & sequencing

Follow-ups, hand-offs, reminders, drip campaigns — all tracked, all measurable.

04

Reporting & forecasting

Pipeline health, conversion by stage, rep performance, accurate forecast — in dashboards your team checks daily.

05

Integrations

Email, calendar, calling, e-sign, accounting, marketing — integrated, not duplicated.

06

Migration

From Salesforce / HubSpot / spreadsheets — without losing history. We've migrated 40+ pipelines.

How a typical engagement runs.

Async-first. Senior-only. Weekly demos.

01

Discover

Two-week discovery. Reps shadowed. Pipeline mapped. Wishlist documented.

02

Design

Wireframes, data model and reports. Walkthrough with sales leadership before a line of code.

03

Build

4–6 weeks. Iterative releases — your reps use it before launch.

04

Adopt

Rollout, training, weekly reviews for the first month. Adoption is a problem we own.

Numbers our clients care about.

38%
Avg. close-rate lift
6wks
Typical build time
92%
Day-30 rep adoption
40+
Pipelines migrated

Pair it with another track.

Most clients combine two or three of these. We'll recommend the right combination on the first call.

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CRM for Car Dealerships

Industry-tuned variant for dealers — inventory, walk-ins, F&I.

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CRM for Startups

Lean variant for early-stage SDR-led motions.

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CRM for Real Estate

Listings, viewings, offers — built for brokerages.

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Common questions.

Five things people ask before signing.

Why not just use Salesforce or HubSpot?+

We often recommend exactly that. Custom CRMs make sense when (a) your motion is unusual, (b) you've outgrown a vendor, or (c) integration cost dwarfs build cost. We tell you which camp you're in.

How do you handle migration?+

We migrate every record, every history line, every email log. Then we run both systems in parallel for two weeks before cutting over.

Will my reps actually use it?+

Adoption is the metric. We design with reps, not for them. Our day-30 adoption average is 92%.

Where does the data live?+

Your AWS / Azure / GCP, in your region. You own the database and the code.

Can it scale to 200+ reps?+

Yes. Two of our clients run 300+ user installs. The architecture is built for it.

Ready to ship?

Tell us what you're trying to do. We'll send a proposal within two business days.